SHOP UPDATE on 20th June

FAQ / PLEASE READ

Hello ! I'm ML an artist from France who love TGCF & Genshin. 

PAYMENT

Credit cards

I only accept euros, payment method will do the conversion

PREORDER 

Production time can vary following the product. Estimated shipping can be later or sooner depending on how fast the manu work . If you can't wait, please pass.

If you order along in-stock. The entire order will be shipped when the preorder item are done. 

If you want in-stock to arrive sooner, you need to place orders separately from the preorder items.

SHIPPING ( international : OK)

Shipping from France with Laposte (with tracking numbers)
France (6) : allow 1-2 weeks
International (15) : allow 2-3 weeks 

I CANNOT SHIP TO RUSSIA

Please be aware you may charged additional taxes, custom fees depending on your country's laws

REFUNDS / LOST / DAMAGED

All sales are final.
Once the parcel is sent to the post office, it is beyond my control what happens in transit. Please Contact me if damaged or lost, I'll try to help you as much as I can.
Exception : if I made a mistake with your order, you will be compensated with a refund or I’ll send the missing item if the inventory allows me.

Acrylic merchs & wooden pin have protective film. Please remove it for better effect. For objective damage , please send a pictures/videos.

CONTACT 

For further question you can contact me through the contact section , or :
instagram/twitter : @Mylunechi
e-mail : [email protected]

 

Thank you for your support <3 !